Masseria Montenapoleone

While the property and aesthetic are charming and beautiful, this is a place to visit for an afternoon, but do not waste your money on a stay. It is the definition of “instagram culture” - perfectly curated for gorgeous photos while in reality the service is subpar, the food is bland and the cooking experience is misleading. The latter was the most disappointing. For 55 euro really what you get is a preparation experience, a glass of the house wine and a piece of focaccia. You don’t even prepare the foccacia, instead you simply sprinkle on some garnishes. Understood it takes a long time to make and it’s not possible but say as much in the description of the experience. This is followed by shaping some different types of pasta - just rolling some dough. You don’t get to actually make anything or taste the pasta. Fair that the logistics of doing so would be difficult but price this accordingly - at best worth 25-30 euro. You do not get to taste any actual pasta. You literally just get a piece of bread. The service is also completely lacking. I asked for help with reservations for local restaurants and they were not able to secure any for me. I was told Osteria Piazzette in Ostuni was unavailable all week and when I emailed myself I was able to get a reservation. Their list of recommended restaurants is subpar and catered for tourists. When I shared this feedback at checkout the most they were able to offer was a mediocre cloth apron we wore in the cooking close. For 1800 euro for 4 nights there are far superior places you can stay. Upon arrival, we were already dragging our bag halfway to our room over the gravel when we were asked if we needed help with our bags. For the price paid, this should have been a given. No problem doing so myself if I’m going into a rustic experience with a price that matches. But if you’re claiming to be a luxury hotel, then step up the services to reflect this claim . If you’re a mid range influencer with basic taste - this is the place for you. If you’re a seasoned traveler look elsewhere. The room comfortable enough and the breakfast staff is lovely and a redeeming part of the service.

Look elsewhere if you want a wonderful masseria experience. Very disappointing and the aperitif experience in the vineyard is extremely overpriced and poor. Our table was not cleared so a cat jumped on the table eating our leftovers. A very snooty woman(Alessandra) could see we were disgusted with this and she shrugged it off and said ‘is the cat annoying you’. When we mentioned this on check out the receptionist said there are lots of cats around the masseria and that we had finished our food so what was the problem. We also could not get the attention of any waiters to order a glass of wine while we observed other guests receiving complimentary olive oil from this same women, Alessandra. She was very rude and appeared to prefer guests who seemed of a certain standing. Our room was really far away just to be aware if you book a garden room. You are really in the garden!! I really would not recommend!!

This masseria in first impact was gorgeous. Authentic and original.. with quirky and tasteful decore…… however We are in Puglia…a food heaven and frankly this restaurant was a big disappointment.. overpriced for mediocre offferings . I’d rather spend that money on the needy….