Worldhotel Cristoforo Colombo

I stopped at the Cristoforo Columbo World hotel for 6 nights while visiting Milan. First the good points, the location is one of the best I’ve ever stayed at, right next to the well connected Porta Venezia metro station on the Red line. It’s also about a 15 min walk from Central station if you don’t want to use the metro. For me it was pretty easy to reach from the Malpensa airport and the surrounding area is also very nice. Decent high end shops, loads of options to eat and a range of well priced restaurants too. It couldn’t be better situated. Enrico on reception was also very helpful when I had any questions. Now some other things, prior to arrival I’d asked for (my normal) a quiet room. My room was adequate. Very clean, but paper thin walls let it down. I was woken continually on a nightly basis people talking loudly in the corridor, doors slamming, water running from showers in bathrooms in rooms next to mine could be heard, the soundproofing was simply very, very poor for a smart hotel like this. The continued slamming of doors in corridors at night made it very hard to sleep. The noise was some of the worst I’d experienced. I found the €25 for breakfast was expensive compared to other local options (I’ve reviewed). Also a lot of people seemed to be using the breakfast room area to work on laptops. I also used the spa which was €29. The spa was actually quite impressive, sauna, steam room and heated pool were all empty and a very high standard. I loved the way the lighting in the ceiling had been designed in the stream room, so clever. The spa was superb but shouldn’t there be a better price for guests staying at the hotel to use it? The information in the room was also lacking. One evening I wanted to call reception, I hunted for ages for the number amongst the various details of services provided, but couldn’t find it. So I gave up, very frustrating! The maid also missed things like replacing tissues and toilet rolls regularly, and not great to have to ask for these at reception. My final moan was taking a deposit off my credit card in case of “damages”! This is a smart hotel, this deposit scenario has only ever happened to me once before, at a cheap hotel I stayed in Thailand, I’d hope the owners had more trust in guests than to expect them to damage the room. Overall I’d not stay here again.

I did not like staying at this hotel. Very small breakfast selection. Water is only put in the room upon check-in, then there is the minibar. And the most unpleasant thing is that the housemaid threw away to garbage my Agent Provocateur packet, which contained my new linen and tax-free receipts from various stores. Of course, they did not find the bag. And they did not even offer any compensation, simply treat me to champagne or at least write off my glass of champagne from the bill. In addition to this, household issues. The light in the room was blinking all the time. When you turn on the water, the taps hum. Would I want to stay at this hotel again? The answer is obvious

Stayed here for 3 nights in a superior queen room. The room was clean and decent size, the bed was very comfortable we had good night's sleep on this. Bathroom is very modern and clean, however the bathroom and the shower are smaller than they look on photos. Air con worked perfectly during our stay. We had a nice view of the high street from our bedroom window. Staff were friendly. We were able to connect our phones to the television which was nice as we could watch Netflix etc. Be aware that the walls of the rooms are very thin, you can hear people talking in the rooms next to you and can hear people walking past and talking in the corridor, this could be annoying if you have noisy neighbours, however we did not occur any problems with this. We did not use the spa as it's an extra 29 euros per person if you are not staying in a junior suite or suite, which we thought was abit unfair as we paid quite alot of money for the room, however we were visiting a different spa during our trip so this did not bother us too much, but just be aware of this if you are hoping to use the spa at the hotel. Be careful of hidden charges at this hotel, upon arrival we were asked to pay a 200 euro holding deposit for the room, which wouldve been fine if we knew in advance, however, we were not made aware of before arriving so we need did not allow for this in our spending money. Also upon checking out of the hotel we were told that they were taking a city tax charge from the deposit that they took for the room, which again we were not made aware of beforehand. Overall the hotel is nice, it's not worth the expensive cost in our opinion, however the location is in the city centre so I guess that is what you are paying for.